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Employability
Employability skills are the essential skills necessary for obtaining, keeping and doing well in a job. They are the skills that all employers, regardless of industry, will look for in their 
existing and potential employees.
These skills are clustered into three skill sets:
- Basic academic skills: reading, writing, maths, oral communication, and listening.
- Higher order thinking skills: learning, reasoning, thinking creatively, decision making, and problem solving.
- Personal skills: responsibility, self confidence, self control, social skills, honesty, adaptability, team spirit, punctuality, efficiency, self directedness, good work attitude, good grooming, cooperation, and self motivation.
FCT offers the City & Guilds Award and Certificate in Employability and Personal Development (7546) at Entry Levels 2 and 3 and Level 1. We have an excellent track record in integrating numeracy and literacy into the qualification.
We can also develop and deliver bespoke programmes to recruit high quality candidates from hard to reach target groups to meet employers’ recruitment needs. FCT can also include mentoring support and where required provide additional support for learners with a disability or learning difficulty. Click here to our Disability Statement.
We offer fully equipped training facilities that can cater for all learning styles, enabling learners to achieve exceptional results. Our premises are fully accessible to those with disabilities and we can provide specialist equipment and materials for those with learning difficulties, especially dyslexia.
London Underground Employability Scheme
During April and June 2008, FCT delivered a very successful employability scheme for unemployed learners aspiring to become customer service assistants (CSAs) in London Underground (LU). We worked with LU, Jobcentre Plus, Entrepreneurs in Action, the Learning and Skills Council and Go Skills to design and deliver the programme.
This scheme was led by LU as they were looking to recruit staff from hard to reach groups such as the long term unemployed, ethnic minorities and females. The aim of this scheme was to:
- support the return to work of people not in employment, education or training;
- develop the personal skills and employability of candidates on the programme through the achievement of Level 1 Employability and Key Skills qualifications; and
- produce job-ready recruits at the end of the programme.
The programme ran for nine weeks with a six week pre-employment training programme and a three week LU Customer Service Assistant programme. During the six week pre-employment training, the learners worked towards three qualifications:
- City & Guilds Level 1 Certificate in Employability and Personal Development.
- Key Skills Level 1 Communication.
- Key Skills Level 1 Application of Number.
The LU recruitment stages were also integrated into the six weeks.
Of 14 learners, 10 achieved the qualifications, five gained employment with LU as CSAs and a further three gained employment elsewhere.
Aoua Konate is now a customer service assistant. She said: “I’ve lived in the UK for four years and before this course I was really struggling to get a stable job. The scheme has helped me with my language skills and I am really enjoying my new role. I feel this is the first step to building a new future for myself.”
Three of the learners who were successful in securing jobs with LU were nominated for the Go Skills Go for Excellence Literacy, Numeracy and Language Achiever of the Year award. Of the three, two learners were finalists for the award.
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